Thursday, June 26, 2014

Planes, Trains and Automobiles

Spare a thought for some American friends of ours. They are people we knew when we lived in the Midwest, really special friends (don't want to be too gushy here). They made it over to see us, and tour round Scotland a little last year. This year, they are going to Spain, but stopping off in Scotland again for a few days en route. Or so they thought...

Their story really is like that film. You know the one. Steve Martin trying to get home for Thanksgiving, and the journey being full of just about every twist and turn imaginable.

Our friends (parents, travelling with a 9 year old and a 7 year old) were going to arrive at Edinburgh airport at 8.00am yesterday. I was going to meet them, spend the morning with them, help them turn round, hire a car, and see them on their way. They were going off to Girvan on the west coast for 4 nights, coming back on Sunday, to spend 5 nights in Edinburgh, seeing us, before heading off to Spain. Just to recap, they were due to arrive at Edinburgh airport at 8.00am yesterday. They are currently in the departure lounge at Atlanta airport.

  1. Their flight schedule (via Chicago) was randomly changed, pushing it 12 hours later, which they were notified about by electronic voice message over the phone. Frustrating, but not too bad, as it was actually a better flight schedule (via Dallas). 
  2. Storms over the Midwest meant that their new schedule was badly disrupted. They were re-booked (via Chicago).
  3. Randomly, the one connecting flight to take them from their city to Chicago was cancelled. Not a weather issue (the storms were over), no explanation given. It was the only flight cancelled that day. Just random. They were rebooked (via Atlanta).
  4. They contacted me from Atlanta airport. The plane pushed back from the stand, but encountered some problem in one engine. They sat for 3 hours while mechanics worked on it. They then disembarked, and are now sleeping on the floor of the departure lounge. 


With luck, they'll make it to Heathrow this evening, in time to get a flight to Edinburgh. But they may well have to spend the night at Heathrow and come up tomorrow instead. That will represent a delay of 48 hours. Yes, you read that right: 48 hours. Instead of spending 4 nights in a cottage in Girvan, it will be 2. Though luckily, this whole sorry saga won't have eaten into the time that we will be spending with them, which would have been much more tragic.

Not so much Planes, Trains and Automobiles, as Planes, Planes, Planes. Spare them a thought.
 

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10 comments:

  1. Oh my goodness your poor friends, and travelling with children too. I hope you get to spend some good time with them, and that they get some sort of refund.

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  2. Oh dear, what a shame, those poor people. It must be very frustrating for them. I hope that, as I type, they are in the UK or, better still, in Scotland!

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  3. interesting, my spelling correction was published but not the original comment!

    Hope it all has a very happy ending.

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  4. That all sounds horrendous. I hope they make it. It's just awful when travel goes horribly wrong like that....

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  5. And it's not even winter!! Ugh - sounds awful. Hope they make it to you OK tomorrow!

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  6. Are they on an EU airline? I imagine not, but if they are they're entitled to compensation. Link here http://www.moneysavingexpert.com/travel/flight-delays. Which wouldn't help but would be a silver lining.

    Failing that, if we can help at all (can't imagine how as you say they're going west not south but still) please say. Poor poor things. Hopefully they're sunning themselves on the West Coast by now though.

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  7. Husband has been traveling round a lot and it's awful at the moment. The summer weather is worse than winter half the time, but his last delay was caused not by storms but by a flat tire. Whoever heard of a plane with a flat tire. (Sorry - US spelling.) Hope your friends aren't too knackered when they arrive.

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  8. I have been hearing lots of airline horror stories today from Ireland and now this. I am glad I don't fly very often.

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  9. Speaking as someone who's less than 10 days away from 5 flights (2 international, 3 in the US) this read like a horror story for me. Especially since our time at home is so brief and things have had to be planned down to the tiniest detail. Hope it has all worked out for your friends and they are now enjoying a well-deserved holiday.

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